FAQ

• Can Agenda provide technical staff at all levels?

  
  Agenda offers clients a single, reliable source of high quality candidates for across the UK and Europe. Our extensive and sophisticated database includes people with expertise, experience and qualifications at all levels from junior technicians to senior managers and directors.
  

• Is the client involved in the decision making regarding recruitment?

  
  Agenda works very closely with our clients at all stages of the Facility Management process. If the client requires too be involved in the recruitment process at any stage then Agenda would be more than happy to accommodate this

• How is management performance measured?

  
  Through establishing performance driven criteria, which Agenda will be scored against. It can be ensured that the customer receives the service they really want, and not want it was thought they wanted

• How does Agenda manage budgets?

  
  Working with the client at all stages, it is possible to advise them on expected financial requirements of the facility

• Will the Agenda management team be knowledgeable enough to liaise fully with the research teams and discuss their requirements?

  
  Agenda’s management team have many years experience working with in the laboratory animal research industry and have a proven track record in facility

• What happens if the client wants to make changes to the contract?

  
  Agenda works very closely with the client and tailor made each contract to their individual needs therefore any changes that the client requests can be discussed with the management team at anytime during the contract through an established process such as the Change request form

• How long does a contract normally last for?

  
  It entirely depends on the clients requirements. The packages we propose can cover all or selected aspects of a facility operations.

• Can this save us money?

  
  Time is money. By contracting all or part of the facility management function to Agenda and releasing senior personnel to focus on their primary tasks, you can save valuable time and duplication of effort. What’s more, our substantial buying power allied to our facility management experience and meticulously efficient approach has substantially reduce operating cost for many of our clients.
  At a higher level customers may save on Administrative costs such as HR, processing salaries and Occupational Health costs, reduce the burden on their pension funds.

• Can I get extra staff if I need them?

  
  Agenda Resource Management also run a successful Contracts division, which means we have permanent contract animal technicians of all levels available on the clients request.

• Will Agenda provide out hours cover at weekends?

  
  All Agenda employee are aware that as part of their role they may be asked to work beyond their contracted 37.5 hrs per week. They are also provided with company mobiles which means the client can contact them 24/7

• Will Agenda Provide staff to work outside of the core 9-5pm?

  
  As Above

• I need to get my new facility running as soon as possible can Agenda help with this?

  
  Agenda’s service portfolio is extensive and includes the management of full, turnkey ‘design and build’ projects as well as the day-to-day running of all types and sizes of research facility. The packages that we offer can cover all or selected aspects of facility operations. Our involvement can range from providing an experience consultant to managing the entire project with all it’s associated infrastructure. In short we tailor made solution.